The ROC remains open to assist registered organisations

The ROC understands that the current COVID-19 pandemic presents significant challenges for registered organisations, their branches and their members. We are committed to continuing to work constructively and pragmatically with the organisations we regulate, mindful that they are likely to encounter difficulties in complying with their regulatory obligations due to the impact of COVID-19.

We have already postponed our information workshop scheduled for 26 March 2020 and will be suspending other activities which are not time critical. We are working closely with the AEC on managing the scheduling of elections, understanding emerging issues with the conduct of meetings referred to in the rules of registered organisations.

The ROC remains available to help organisations that need advice and assistance about their compliance obligations such as:

  • conducting elections
  • holding meetings, including AGMs
  • accessing governance training
  • preparing and lodging financial reports, annual returns of information, officer and related party disclosure statements or loans grants and donations statements
  • auditing; or
  • notifying the ROC of changes to the organisation.

The ROC’s assistance service remains open between 9.00am and 5.00pm Monday to Friday. We can provide assistance via email at or by telephone on 1300 341 665.

ROC staff are taking all necessary and reasonable precautions to minimise the spread of COVID-19. This means our offices are closed to the public until further notice, and we are also presently unable to conduct on-site visits to provide organisations with advice face-to-face.

If you require information about the Australian government’s response to COVID-19, please visit external-icon.png. This site is being updated regularly with official advice and information as the situation changes.

The Australian Government Department of Health website external-icon.png  has the latest information on the virus, including requirements and conditions for quarantine periods.

For information about your workplace entitlements and obligations if you’re affected by the outbreak of coronavirus, visit the Fair Work Ombudsman’s external-icon.png website.